Shipping Information & Returns
Packing, Delivery and Shipping
All in-stock orders will be dispatched within 1-2 working days.
We re-use packing materials as much as possible, so many of our boxes and bubble wrap are recycled.
Orders in Brighton & Hove will be delivered using a zero emissions eCargo bike courier.
We wrap all orders in tissue paper and can add a gift message for no extra charge - please add your message to the comments box as you add the item to your cart.
Our standard shipping is via Royal Mail Second Class, which usually takes 2-3 days to arrive after dispatch.
Please let us know if you need your order sooner and we will try our best to prioritise your order - or call us to upgrade to next day delivery for £7.50.
Glass orders will be made and dispatched within 7 working days.
International deliveries are sent using economy post which is usually untracked - please let us know if you would like to upgrade to a signed-for service.
Some extra charges might be incured by the recipient outside of the UK.
If you place your order via our website the payment is processed by Paypal which accepts all major credit cards: VISA, MasterCard, Visa Delta, Solo, American Express and Maestro debit cards.
If you prefer, you can pay over the phone, which you can do by contacting us between 11am & 5pm Monday to Sunday on 01273 697275. An alternative way of contacting us is via e-mail; firstname.lastname@example.org
Excellent customer service is at the heart of what we do and we are passionate about the products we sell. If for any reason you are not 100% satisfied, please get in touch as soon as possible and we will try to make it right.
If an item is out of stock, we will contact you as soon as possible to inform you and make alternative arrangements.
If you are unhappy when you receive your order, please contact Little Beach Boutique within 2 weeks of receiving it to discuss the issue. We will ask you to return it to us and endeavor to replace the order to your exact requirements. If you are still unhappy with the product, we will issue a refund upon receiving the product.
If your order arrives broken or damaged, please notify Little Beach Boutique immediately. We will ask you to return it to and we will replace it or issue a refund.
Please contact me with any questions at email@example.com
Suzanne and the Team
Little Beach Boutique