Shipping info and FAQs
Excellent customer service is at the heart of what we do and we are proud of our handmade and personalised products. We personalise many of our products for any occasion and we frequently make items to order based on your exact requirements. Please get in touch if you have favourite colourways, dates or sayings which we can add to our fused glass pieces to make it perfect for you.
All in-stock orders will be dispatched within 2 working days. If an item is out of stock, we will contact you as soon as possible to inform you and make alternative arrangements.
Personalised orders will be made and dispatched within 7 working days.
Glass orders will be made and dispatched within 7 working days.
Please let us know if you need personalised or customised orders sooner.
All items in stock will be dispatched within 2 working days via Royal Mail second class delivery.
We will let you know when we have dispatched your order so that you know when to expect it.
The price of postage within the UK is included in our online prices - there are no extra charges at check out.
Postage to the EU and oversees cost £10.
If you place your order via our website the payment is processed by Paypal which accepts all major credit cards: VISA, MasterCard, Visa Delta, Solo, American Express and Maestro debit cards.
If you prefer, you can pay over the phone, which you can do by contacting Little Beach Boutique between 11am & 6pm Monday to Sunday on 01273 697275. An alternative way of contacting us is via e-mail; firstname.lastname@example.org.
If you are unhappy when you receive your order, please contact Little Beach Boutique within 2 weeks of receiving it to discuss the issue. We will ask you to return it to us and endeavor to replace the order to your exact requirements. If you are still unhappy with the product, we will issue a refund upon receiving the product.
If your order arrives broken or damaged, please notify Little Beach Boutique immediately. We will ask you to return it to and we will replace it or issue a refund.
Please contact me with any questions at email@example.com
Little Beach Boutique